Customer Support (Weekends)

Company: Contra
Location: Philippines
Type: Contract
Posted: Mar 18, 2025
Views: 257
customer support weekends Hubspot Notion Looker Retool Intercom

✨ AI Summary

Contra, a platform connecting freelancers and companies, is hiring a Customer Support Specialist (Weekends) based in the Philippines. The role involves providing user support and managing daily operations, using tools like HubSpot, Notion, Looker, Retool, and Intercom. Requires weekend availability from 8 AM to 5 PM EST, with no specific years of experience mentioned. Interview process includes a Loom video, recruiter interview, and a paid case study.

Contra is looking for a customer support specialist, located in the Philippines, to join our team. You'll be responsible for providing world class support for our growing freelancer and company customer base. This role involves performing support tasks. The expected time commitment is weekends 8 am - 5pm EST

What you’ll be responsible for:

  • Provide support to users and address any issues or questions they may have.
  • Efficiently manage and execute daily operations tasks.
  • Ensure all tasks are completed in a timely manner, maintaining high-quality standards.

Tools you'll be using:

  • Hubspot
  • Notion
  • Looker
  • Retool
  • Intercom

Interview Process

  • Loom Video
  • Interview with the Recruiting Team
  • Paid Case Study and Presentation
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About the Company

Name: Contra
Location: San Francisco, CA
Website: http://bit.ly/3kLhMdk

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