Customer Support (Weekdays)

Company: Contra
Location: Philippines
Type: Contract
Posted: Mar 18, 2025
Views: 274
customer support hubspot notion looker retool intercom

✨ AI Summary

Contra, a platform connecting freelancers and companies, is hiring a Customer Support Specialist based in the Philippines for a weekday (Mon-Fri) role. You will handle user support and daily operations using tools like HubSpot, Notion, Looker, Retool, and Intercom. No specific years of experience or seniority level are stated, but the role requires strong support and task management skills. The interview process includes a Loom video, a recruiting team interview, and a paid case study presentation.

Contra is looking for a customer support specialist, located in the Philippines, to join our team. You'll be responsible for providing world class support for our growing freelancer and company customer base. This role involves performing support tasks. The expected time commitment is week days Mondays-Fridays.

What you’ll be responsible for:

  • Provide support to users and address any issues or questions they may have.
  • Efficiently manage and execute daily operations tasks.
  • Ensure all tasks are completed in a timely manner, maintaining high-quality standards.

Tools you'll be using:

  • Hubspot
  • Notion
  • Looker
  • Retool
  • Intercom

Interview Process

  • Loom Video
  • Interview with Recruiting Team
  • Paid Case Study and Presentation
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About the Company

Name: Contra
Location: San Francisco, CA
Website: http://bit.ly/3kLhMdk

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