Customer Success & Support Jobs in 2026

The Alexa Daily Essentials team delivers experiences critical to how customers interact with Alexa as part of daily life. Alexa users engage with our products across experiences connected to Timers, Alarms, Calendars, Food, and News. Our experiences include critical time saving techniques, ad-suppor…

The Alexa+ team seeks an experienced Senior Solutions Architect to drive strategic adoption of Alexa+ across Tier-1 partners, and shape the future of Generative AI integrations at scale.

Powered by GenAI, Alexa+ is your new personal AI assistant that gets things done - she’s smarter, more conversatio…

We are looking for an experienced security leader to join the Application Security team. As a security leader, you will manage a team of security engineers, fostering a strong team culture and driving progress towards strategic goals. You should know how to prioritize, communicate clearly and compel…

Google's software developers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at a massive scale, and extend well beyond web search. We're looking for developers who bri…

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique ch…

As a GenAI Forward Deployed Engineer (FDE) at Google Cloud, you are an embedded builder who bridges the gap between frontier AI products and production-grade reality within customers. Unlike traditional advisory roles, you function as an "innovator-builder," moving beyond high-level architecture to…

Amazon Business (AB) is re-inventing B2B eCommerce by offering business customers of all sizes the same advantages Amazon has already brought to consumers including broad selection, low pricing, and great customer service. WW Ops Amazon Business is building the operations and supply chain solutions…

Do you like to solve the most complex and large-scale data challenges in the world today? Do you want to have an impact in the development and use of new ways to explore data? Come join us.

Amazon Web Services (AWS) offers a comprehensive set of services to handle every step of the analytics process…

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work…

Do you want to join a brand-new team building an AI system that would disrupt the industry? Do you enjoy dealing with ambiguity and working on hard problems in a fast-paced environment?

Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynam…