Customer Success & Support Jobs in 2026

What if your customer ran one of the largest contact centers in the world, and also happened to be your employer? AWS Plus is a specialized account team within AWS that supports Amazon's own business units as strategic cloud customers. As a Senior Solutions Architect on this team, you'll be the dedi…

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

This job opening is for a Solutions Architect role within the public sec…

Want to participate in building the next generation of online payment system that supports multiple countries and payment methods?

Amazon Payment Services (APS) is a leading payment service provider in MENA region with operations spanning across 8 countries and offers online payment services to thous…

Revolutionize Financial Technology by Bridging Business and Cloud Innovation

Transform the financial services landscape by connecting cloud solutions with strategic business outcomes. As a Solutions Architect, you'll be the critical link between technological potential and real-world customer success…

Are you a strategic technical leader who measures success by the measurable business outcomes your customers achieve? We are seeking a Principal Solutions Architect within our Customer Success organization to serve as the trusted technical advisor to our most strategic enterprise customers adopting…

Do you have a builder’s mentality where “show me” means more than “tell me”? Are you passionate about technology, understand cloud architectures & platforms and quick to pick up emerging technologies? Are you adept at working with customers to experiment with innovative approaches and the validate t…

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and cult…

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. For more information regarding security clearances please visit (https://www.agsva.gov.au/).

The AWS…

Prime Video is disrupting traditional media with an ever-increasing selection of movies, TV shows, Emmy Award winning original content, add-on subscriptions including HBO, and live events like Thursday Night Football. Our architecture operates at Amazon-scale and raises the bar for playback reliabil…

Amazon's Specialized Businesses Security team is seeking a Security Engineer Manager to lead our Specialized Detections team. This is a forward-driving leadership role: you will define what this team builds, not maintain what exists today. You will own two detection workstreams that address gaps no…