About Us

Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshi…

About the Team:

DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift and that essentially means we have our technical depth both horizontally and vertically. We’re responsible for creating, maintaining, scaling and securing infrastructure used by many te…

Helpshift is a SaaS platform that enables companies to provide a seamless customer support experience within the app! We are installed on over 2 billion devices and serve over 900 Million active users every month while enabling over ~7 Million conversations every month. You will work on projects tha…

• Individual contributor who can convert the requirements into design.
• Demonstrated industry experience in the development of software components.
• Should follow a well-defined organizational process.
• Undertake tasks within allocated budget and timeframe.
• Set clear self (in consultation with supervisor) go…