SRE Production Support Engineer

Company: delan-associates-inc
Location: Malvern, United States
Type: Contract
Posted: Aug 18, 2026
Views: 2

✨ AI Summary

Delan Associates is hiring an SRE Production Support Engineer for a contract role in Malvern, PA (onsite). The role requires 5+ years of experience and focuses on L2/L3 production support, incident response, RCA, and automation. Tech stack includes Shell, Bash, AWS, Azure, Docker, Kubernetes, Terraform, Ansible, Jenkins, CI/CD, Nginx, and Grafana. Must be available for 24x7 on-call rotation.

We're Hiring: SRE Production Support Engineer

📍 Malvern, PA · Onsite

💼 Contract

🧰 Experience: 5+ yrs

🛠️ Skills: Shell, Bash, AWS, Azure, Docker, Kubernetes, Terraform, Ansible, Jenkins, CI/CD, Nginx, Grafana

Roles & Responsibilities:

Provide L2/L3 production support for mission-critical applications.

Monitor application health, infrastructure, and platform performance.

Respond to production incidents and restore services within SLA.

Perform root cause analysis (RCA) and implement permanent fixes.

Troubleshoot application, middleware, infrastructure, and database issues.

Participate in 24x7 on-call production support rotation.

Automate repetitive operational tasks using scripting.

Monitor application logs and system metrics.

Collaborate with development teams to improve application reliability.

Support production deployments and release activities.

Maintain operational runbooks and support documentation.

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About the Company

Name: delan-associates-inc
Location: United States
Website: https://www.delanhq.com

Our mission is to be a worldwide leading-edge technology solutions and services provider creating value for our customers through proactive client partnerships, dedication to our employees, continuous quality improvement, and long-term financial strength. We are committed to good corporate citizenship and to behaving in an ethical and professional manner.

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