QA Analyst
✨ AI Summary
Open Box Software, a business and software consulting firm, is hiring a QA Analyst in Cape Town. The role involves manual testing, test documentation, and defect tracking within agile and waterfall methodologies. Key requirements include 2-3 years of QA experience, strong troubleshooting skills, and proven TSQL experience, with Salesforce knowledge being advantageous.
QA ANALYST
Open Box Software is an internationally focused consulting company that specialises in business and software consulting services. We have a highly capable team who care about doing good work, solving real problems, and enjoying the process along the way.
We are looking for a QA Analyst to join us on a permanent basis. The right person will be wanting to work within an intelligent, motivated, self-driven team with low egos, good communication skills and an effective problem-solving approach. You would also be very conscious of the importance of sharing knowledge and building other team members in the process. Our team must be able to tune into the needs of clients and their higher objectives to solve problems where not all the information is readily available.
Key Responsibilities of Role
Review and sense check business requirements and design documents
Create and manage comprehensive test documentation, such as test cases and checklists, covering various functionalities, user stories and workflows
Test complex applications, with complex business logic, to meet specifications required by client
Identify, document and track software defects through the testing process
Maintain training manuals for applications
Manage and document the system change processes
Operate within both agile and waterfall delivery methodologies
Research and develop the company’s QA process
Investigate and document better practices/alternative solutions that could be used in future development
Requirements
Software orientated 3/4-year degree or equivalent (e.g. B. Com Information Systems or B.Sc Comp Sci or Elec Eng) is advantageous
Minimum 2 - 3 years QA experience
Experience with manual testing (automation is advantageous)
Excellent troubleshooting skills
Strong attention to detail
Strong written and verbal communication skills
Strong analytical and problem-solving skills
Comfortable with updating and communicating directly with business stakeholders
Ability to work to deadlines and manage expectations
Proven TSQL experience (highly desirable)
Experience with Salesforce is advantageous
Personal Traits
Diligent and organized
Curious and willing to both learn and teach others
Open to change
Ambitious to grow and develop as part of a team