Site Reliability Engineer
✨ AI Summary
AssureSoft, a multinational software development and IT services company, is hiring a Site Reliability Engineer for a remote role in LATAM. The role involves designing and maintaining scalable cloud infrastructure, with a tech stack including AWS or GCP, Docker, Kubernetes, Python/Go/TypeScript/Bash, GitHub Actions, ArgoCD, OpenTofu, Terragrunt, Prometheus, and Grafana. Requires 3+ years of SRE/DevOps experience, a Bachelor's or Master's degree or equivalent, and solid Linux/networking knowledge. Notable perks include Great Place To Work certification, English classes, and professional growth support.
The key to our success is simple; we deliver the highest quality, on time, with passion and commitment, and live every day by a set of great values. We've built a company that fosters long-term careers in an environment of continuous learning, with cutting-edge benefits, tools, and resources. In addition, certifications that endorse our company as a great place to work.
Responsibilities
- Design, build, and maintain scalable, secure, multi-tenant cloud infrastructure using IaC principles.
- Own platform availability, latency, performance, and capacity planning.
- Develop and manage monitoring, logging, and alerting for cloud infrastructure, APIs, and IoT endpoints.
- Participate in the on-call rotation and lead incident mitigation and blameless post-mortems.
- Optimize and secure automated deployment pipelines.
- Define SLIs, SLOs, and error budgets with backend and hardware engineering teams.
- Produce technical documentation and promote knowledge sharing.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field, or equivalent experience.
- 3+ years of experience in SRE, DevOps, or Infrastructure Engineering supporting production cloud environments.
- Hands-on experience with AWS or GCP.
- Strong experience with Docker and Kubernetes.
- Programming or scripting proficiency in Python, Go, TypeScript, or Bash.
- Experience with GitHub Actions, Argo Workflows, ArgoCD, OpenTofu, and Terragrunt.
- Experience with Prometheus and Grafana.
- Solid Linux/Unix administration and networking knowledge, including TCP/IP, DNS, HTTP/S, and load balancing.
- Knowledge of cloud security best practices.
- Ability to work effectively in a team.
- Ability to pass drug screening and a criminal background check.
- Experience with large-scale or multi-region production systems, failover, data consistency, RabbitMQ or Kafka, Snowflake or self-hosted relational databases, and regulatory frameworks such as SOC 2 or GDPR.
- Relevant Kubernetes or AWS certifications and experience with GCP, physical security or access-control systems, or scaling startup environments.
#LI-REMOTE
About us
AssureSoft is a multinational software development and information technology company providing strategic consulting, technology services, and outsourcing business processes. We work to innovate and create quality software with motivated, passionate, and qualified teams that develop in an environment of professional, stable growth and continuous learning.
Inclusive Opportunities for Every Talent. At AssureSoft, we believe that true innovation is born from diversity—of ideas, experiences, and perspectives. That’s why our hiring practices are inclusive and reflect a firm commitment to equity and equal opportunity.
Here, every person—regardless of origin, gender, orientation, or beliefs—finds a space to grow, contribute, and be valued not only for their talent, but also for who they are.
What sets us apart
- Great Place To Work certification.
- A company with more than 15 years of experience.
- Work with world-class clients and long-term projects.
- English scholarships for an external institute.
- English classes with company teachers.
- State-of-the-art tools and resources.
- Certifications for your professional growth.
- Recreation and leisure activities.
- Compliance with the regulations and labor rights of your region.
Retention of your personal information: AssureSoft will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as necessary to comply with our legal obligations, resolve disputes, and maintain appropriate business records. Once the purpose has been fulfilled, your personal information will be retained and blocked due to the possibility of legal and governmental requirements, and until the status of limitations has run out.
Important Notice Regarding Personal Information: If you do not want your personal and professional information to be retained in our database, please send your request for data removal to [email protected].
About the Company
AssureSoft is a nearshore software engineering partner that combines AI-powered productivity with expert human standards to deliver exceptional technology. We provide AI engineering, data foundations for AI, intelligent automation, AI-enabled platforms, AI-ready cloud & DevOps, and product experience services. With over 20 years of experience, 500+ software engineers across Latin American hubs, 1800+ projects delivered, and an NPS score of 82, we help North American companies scale their software development with expert Latin American engineers who use AI to move faster, think deeper, and deliver work you can trust. AssureSoft is ISO/IEC 27001:2022 certified by TÜV Rheinland of North America.
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