Global Service Engineering Manager
Shape the technical future and reliability of our global installed base.
At AmbaFlex, thousands of conveyor systems operate every day at customers around the world. Keeping those systems reliable throughout their entire lifecycle requires more than solving technical issues when they occur.
As Global Service Engineering Manager, you set the technical standard for our global service organization and connect what happens in the field with Engineering, Innovation and Operations.
The role
You own and govern technical quality across our global service organization. You set global Service Engineering standards and ensure they are consistently implemented across regions.
Working closely with Regional Service Engineers, R&D, Product Engineering and Operations, you turn insights from our installed base into structural improvements in reliability, serviceability and lifecycle performance.
Your focus is not only on solving today's technical challenges, but on preventing tomorrow's.
What you'll do
· Own technical quality and reliability across our global installed base
· Define and continuously improve global Service Engineering standards
· Drive root cause analysis and permanent solutions for complex and recurring service issues
· Work with R&D and Product Engineering on Design for Reliability and service readiness
· Develop lifecycle strategies, including TCO modelling, lifecycle forecasting and rebuild concepts
· Improve installed base data, connectivity and predictive maintenance capabilities
· Translate field insights into improvements for products, innovation and service
· Develop technical capabilities through training, knowledge sharing and coaching of regional teams
Who you are
You are an experienced technical leader who naturally looks beyond the immediate problem. You combine strong engineering knowledge with a pragmatic, structured and solution-oriented mindset.
You take ownership, make decisions and know how to bring people together across teams and regions. You are comfortable challenging existing solutions and turning technical insights into sustainable improvements.
Your background
· BSc degree in Mechanical Engineering or a related technical discipline, or an equivalent level gained through relevant experience
· Minimum 5 years of experience in a comparable technical leadership role
· Strong technical and business understanding within service, engineering or an asset-intensive environment
· Experience working in an international or matrix organization
· Broad understanding of production methods, materials and technical systems
· Experience with ERP and CAD tools; Autodesk Inventor is preferred
· Strong analytical skills and the ability to turn technical data into actionable improvements
· Fluent in English; Dutch is preferred
· Willingness to travel internationally
What we offer
· A global technical leadership role with significant ownership and impact
· The opportunity to connect Service, Engineering and Innovation
· An international, entrepreneurial and no-nonsense working environment
· Competitive salary and excellent benefits
· Training and development opportunities through AmbaCademy
· Attention to physical and mental wellbeing
Interested?
Ready to use your technical expertise to improve the reliability and lifecycle performance of AmbaFlex systems worldwide?
Apply now and help shape the future of Global Service Engineering at AmbaFlex.
About the Company
At AmbaFlex, we bring passion and skill together through the power of seamless flow. Our topnotch spiral conveyors are chosen by world class companies. Innovation is in our heart. Trust and cooperation is what makes us a great team. A truly global team, with colleagues in every part of the world. We are all connected, it’s the driving force for our market leadership, always pushing the bar for the entire industry. Flow means everything to us, and we are committed to power yours.
Working at AmbaFlex is more than just a job. From the moment you step through our doors, you'll be welcomed into a vibrant and international community where your ideas are valued, and your contributions truly matter. Whether you're a seasoned professional or just starting your career, you'll find opportunities for growth and development at every turn. Our supportive and inclusive workplace offers everyone the chance to thrive. We empower each other by collaboration, innovation, and continuous improvement. Your new career starts here!
Our core values:
- Customer First – Helping top companies succeed. World class companies choose AmbaFlex as our people always find the right solutions and turn promises into actions. It’s the people that shape our ingenious conveyors and make them fit perfectly. And help to get most out of them with outstanding support and advice. We're architects of flow, always driving innovation and pushing the bar forward.
- Result oriented – Moving forward in the same direction. Our success is the result of collaboration between our clients and everyone at AmbaFlex worldwide. With keen eyes on the end goal, everyone at AmbaFlex is focused on ingenious design, elegant simplicity and durability. Our early spirit of pragmatic entrepreneurship combined with our focus on the long-term and sustainability makes us built to last and future proof.
- Team Up – Building strong relationships. Trust and a safe workplace are important at AmbaFlex. Being able to rely on your colleagues makes all the difference. Each voice matters: each unique skill, view, and way of thinking. As everyone brings something valuable to the table. We encourage open dialogues. Because the best ideas come from close cooperation when we’re are all connected.
A truly global team: What started as a group of hands-on enthusiasts in a small Dutch town has blossomed into a global enterprise with offices from Singapore to Dallas and production facilities from Romania to China. At AmbaFlex you can collaborate with talented colleagues from around the globe in a culturally rich environment. Our diversity fosters innovation, allowing you to learn from different perspectives and cultures.