Site Reliability Engineer | Platform

Company: Snapp!
Location: Tehran, Tehrān, Iran, Islamic Republic of
Type:
Posted: Aug 19, 2026
Views: 3

✨ AI Summary

Snapp, a company in the ride-hailing/mobility industry, is hiring a Site Reliability Engineer for its Platform team in Tehran, Iran. The role focuses on automating operational processes, managing staging environments, and handling production incidents. Tech stack includes Python, Kubernetes, Helm, Prometheus, Grafana, ELK/Loki, Jaeger/Tempo, RDBMS, and Redis. Requires strong SRE knowledge (SLIs/SLOs/SLAs/Error Budgets), scripting proficiency, and on-call participation.

In this role, you will strengthen the SRE Platform team’s mission by advancing the foundational platforms that automate manual workflows and elevate system reliability. Your work will ensure our staging environments remain stable and production-like, empowering QA and development teams to test, validate, and deploy their applications with confidence. You will also contribute to operational excellence through active participation in the weekly on-call rotation, supporting consistent and dependable infrastructure performance.

  • Automate and optimize operational processes

  • Enhance and maintain the observability stack

  • Oversee test/staging environments management

  • Develop and support critical production components

  • Handle and resolve production incidents

  • Participate in the on-call rotation

  • Strong teamwork and collaboration skills

  • Solid understanding of SRE concepts, including SLIs, SLOs, SLAs, and Error Budgets

  • Proficiency in Python or another scripting language

  • Strong grasp of software engineering principles

  • Hands-on experience with observability and monitoring tools such as Prometheus and Grafana

  • Familiarity with logging stacks (e.g., ELK, Loki) and tracing systems (e.g., Jaeger, Tempo)

  • Understanding of RDBMS and Redis

  • Experience working with Kubernetes and related tooling (e.g., Helm)

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About the Company

Name: Snapp!
Location: Tehran, Iran
Website: https://snapp.ir

Snapp is the fastest-growing startup in Iran and is powered by a young team that wants to take Iran’s IT industry to the next level. We are always looking for young talent that wants to make a better tomorrow and have a positive impact on the lifestyle of people. Today we are proud to announce that Snapp is the first and biggest ride-hailing service in Iran with more than 30 million passengers and 2 million drivers in its fleet. We are always expanding the team to reach our ambitious objectives! So if you want to be a part of the best transportation in Iran, just Send your Resume.

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