Solutions Architect III, Amazon Leo Solutions Architecture

Are you passionate about helping customers solve complex technical challenges? Do you thrive at the intersection of business strategy and technology? As a Solutions Architect at Amazon, you will partner directly with customers to design and deliver solutions that address their most pressing remote communications and networking needs. You will combine your technical depth with strong business acumen to guide customers through their technology journey, ensuring that every architectural decision supports their long-term goals. This role offers the opportunity to work across a broad range of technical domains, collaborate with cross-functional teams, and shape how customers use the Amazon Leo service. If you are a curious, adaptable problem-solver who enjoys translating complex requirements into practical, well-architected solutions, we want to hear from you.

Key job responsibilities
- Design end-to-end customer solutions by understanding business objectives, clarifying assumptions, and evaluating trade-offs across performance, capacity, and cost to deliver architectures that are extensible, reusable, and scalable.
- Serve as a trusted technical advisor to customers, building relationships with senior leaders and guiding their short-term technology decisions to align with long-term business outcomes.
- Lead internal cross-functional teams — including sales, business development, professional services, and engineering — to deliver technical solutions that accelerate customer adoption and produce measurable impact.
- Develop and deliver thought leadership content such as presentations, workshops, blog posts, and reference architectures that educate customers on technology strategy and best practices.
- Gather and translate customer feedback into clear business and technical requirements for product and engineering teams, identifying gaps in products and services and helping drive improvements.

A day in the life
You might start your morning reviewing a customer's existing architecture and preparing recommendations for an upcoming design session. By midday, you are leading a deep-dive technical discussion with a customer's engineering team, walking through solution options and weighing trade-offs together. In the afternoon, you collaborate with internal partners to unblock a delivery milestone, then spend time refining a reusable reference architecture based on lessons learned from a recent engagement.

About the team
Our team is focused on helping customers achieve their remote communications and networking goals through well-architected technology solutions. We work closely with customers across industries, acting as trusted advisors who bring both technical expertise and a genuine understanding of their business context. We value collaboration, continuous learning, and a commitment to building solutions that make a real difference. If you are excited about working alongside talented colleagues in an inclusive environment where your ideas and expertise directly shape customer outcomes, this is the team for you.

This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.