QA Manager

JOB DESCRIPTION

Kyanon Digital is a Vietnam-based tech powerhouse delivering world-class digital impact to global clients. With a team of over 500 engineers and consultants, we offer end-to-end digital transformation solutions to major clients across diverse industries. Our mission, “Making Digital Impact that Matters”, guides our commitment to becoming the trusted technology partner for companies ready to transform.

The QA Manager plays a critical role in establishing and strengthening the company’s quality assurance foundation, ensuring consistent product quality, effective QA governance, and reliable delivery outcomes across teams.

As the company continues to scale its products and operations, this role leads the definition of QA strategy, standards, and processes while building and managing high-performing QA teams. Beyond day-to-day delivery oversight, the QA Manager focuses on structuring, optimizing, and systemizing quality processes, enabling clear visibility, risk control, and sustainable quality at scale. We are looking for a strong people manager with solid QA leadership experience and a long-term mindset to build a mature, reliable, and business-aligned quality organization.

How You Can Contribute

Define and own the overall QA strategy, roadmap, and quality standards aligned with business goals

Establish and govern QA processes, policies, and best practices across projects

Lead, manage, and develop QA/QC teams, focusing on performance, quality, and efficiency

Plan resources, allocate tasks, balance workload, and manage team capacity

Oversee test planning, execution, defect management, and release readiness

Set priorities and manage quality risks based on defect severity and business impact

Monitor QA metrics, analyze trends, and drive continuous quality improvement

Collaborate closely with Engineering, Product, Business, and external stakeholders

Provide clear quality status, risks, and recommendations to management

What You Need To Maximize Your Contribution

10+ years of experience in QA/QC, with 5+ years in a leadership role and a strong understanding of QA Automation

Strong experience in team management, task allocation, and resource planning

Proven ability to define and implement QA strategies, processes, and governance

Solid understanding of software testing lifecycle and QA methodologies

Good knowledge of QA automation concepts (management and oversight level)

Experience overseeing security testing and performance testing activities