Junior Corporate Services Systems Engineer

We are seeking a motivated and curious Junior Corporate Services Systems Engineer to join our Systems Engineering team. In this role, you will play a key part in the day-to-day maintenance, administration, and support of our cloud systems and services.

This is an excellent opportunity for someone eager to kickstart their career in IT operations, gain hands-on experience with modern cloud infrastructure, and learn from experienced engineers in a collaborative environment.

• Manage and administer multi-cloud subscriptions (PaaS/SaaS) across Microsoft Azure and other providers, overseeing implementation, capacity planning, and performance monitoring.

• Resolve complex technical issues by providing Level 2 and Level 3 troubleshooting, incident management, and service-level tracking.

• Oversee the Microsoft Entra ID (Azure AD) environment, including Conditional Access, identity protection, group management, and Single Sign-On (SSO) integrations.

• Manage Microsoft 365 Enterprise products (SharePoint, Teams, compliance tools) and administer Intune MDM for Windows, Mac, iOS, and Android endpoints.

• Enforce role-based access controls (RBAC) by maintaining the Enterprise Access Control Matrix.

• Partner with Information Security to research and deploy system hardening solutions, conduct routine security audits, and identify vulnerabilities.

• Deploy automated patch management solutions for Microsoft and third-party software, including executing emergency patching procedures.

• Liaise with external partners and cross-functional teams to design, deliver, and document new IT solutions that support business growth.

• Mentor and train the IT Service Desk team, creating detailed documentation and work instructions to elevate overall support quality.

• BSc/MSc in Information Technology or any other relevant degree

• At least 2 years of experience in a Systems Administration or relevant position

• Strong team player, good communications skills

• Strong analytical and troubleshooting skills

• Ability to cope with stress and meet deadlines

• Ability to multitask and prioritise

• Problem solving and critical thinking skills

• Self-motivated, proactive and efficient

• Deep understanding of the following: