Customer Success & Support Jobs in 2026
Customer success, customer support, technical support, and CX roles. Help customers succeed and grow.
Senior Frontend Engineer – Sell Online
About the team
You'll join the Sell Online Tribe, the group shaping how merchants bring their businesses to life online. We design and build tools that help millions of entrepreneurs, from barbers to bakers, sell their products and services anywhere.
You'll be working on some of SumUp's biggest mercha…
Forward Deployed AI Product Manager, FSI
We are hiring a Forward Deployed AI Product Manager (FDPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strategy, technical delivery, and client partnership - spending meaningful time embedd…
Senior DevOps Engineer
Location: Berlin, Germany (office first)
Team description
Our Platform Tribe builds Fleet, the infrastructure foundation that every engineering team at SumUp relies on to ship safely and quickly. Fleet gives teams a stable, self-service platform, built on AWS, Kubernetes and Terraform, so they can focu…
AI Deployment Strategist, Solutions Engineer - EMEA
About the Team & Role:
We are building the future of customer experience, and our AI Pilots team is at the forefront of this 0-to-1 motion. This isn’t a role for someone who wants a playbook; this is for the builder who wants to write it. We are looking for a high-agency individual to join our team a…
AI Deployment Strategist, Solutions Engineer
About the Team & Role:
We are building the future of customer experience, and our AI Pilots team is at the forefront of this 0-to-1 motion. This isn’t a role for someone who wants a playbook; this is for the builder who wants to write it. We are looking for a high-agency individual to join our team a…
Senior Backend Engineer (Global Bank Tribe)
SumUp enables businesses to get paid easily, process orders quickly, sell online instantly and manage their money more efficiently. We create the tools businesses need to make their business and their customer experience thrive!
As a key member of the Global Bank tribe, you’ll play a key part in helpi…
Senior Backend Engineer - Commercial Systems and Intelligence
About the team:
The Commercial Systems and Intelligence squad is a newly formed team within SumUp's Acquisition Mission under the Run & Grow tribe. We sit at the intersection of data, backend engineering, and sales operations, building the infrastructure that powers how SumUp attributes merchant acqu…
DC Industrial Systems Engineer
takealot.com, a leading South African online retailer, is looking for a highly talented DC Industrial Engineer System to join our Supply Chain Team in KZN DC.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related…
Data Principal Engineer
Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Data Principal Engineer to join our team based in Cape Town.
We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!
Think you’ve been challenged bef…
DC Industrial Systems Engineer
takealot.com, a leading South African online retailer, is looking for a highly talented DC Industrial Engineer System to join our Supply Chain Team in KZN DC.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related…