Customer Success & Support Jobs in 2026
Customer success, customer support, technical support, and CX roles. Help customers succeed and grow.
Engineering Manager
About Tekmetric
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help…
Systems Engineer Lead
About the role
SumUp is looking for a Systems Engineer Lead to join our Corporate IT team. In this role, you will report to the Head of Global IT. You will establish and lead our Systems Engineering function within Corporate IT, establishing the discipline from the ground up. You will own and mature…
(Senior) Product Data Analyst - Payments
SumUp enables businesses to get paid easily, process orders quickly, sell online instantly, and have full control over their money. We create the tools businesses need to make their business and their customer experience thrive. And we love it! :)
Joining the Payments Tribewill be exciting for you if…
Senior Director, Solutions Engineering - Americas
As the Senior Director, Head of Americas Solution Engineering, you will be the strategic technical partner driving net-new logos and ARR expansion across North America (NA) and Latin America (LATAM). Working in lockstep partnership with the SVP of Sales for the Americas, you will lead, scale, and insp…
Senior Machine Learning Engineer I
About the team:
Within the Global Operations organisation, our mission is to build the best customer experience in the fintech industry by delivering an effortless customer experience to all our merchants. We are seeking a skilled and passionate Senior AI / Machine Learning Engineer to join our talen…
Security Engineer (Pentesting, Incident Response & Investigations)
At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. We give back to our community by volunteering our tim…
QA Engineer (Mid/Senior)
ABOUT THE TEAM:
Our Research and Development department is made up of cross-functional teams of Developers, Interaction Designers, QA Engineers, and Documentation specialists, all collaborating under the guidance of Product and Engineering Managers.
Each team owns a specific area of our platform. We w…
Principal Security Engineer
We are seeking a battle-hardened Principal Security Engineerto lead our technical offensive and defensive strategies. This is not a policy-writing role; it is an extremely hands-on position designed for an engineer who thrives on breaking complex systems, building custom security tooling, and securin…
Forward Deployed AI Product Manager, HLS
We are hiring a Forward Deployed AI Product Manager (FDPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strategy, technical delivery, and client partnership - spending meaningful time embedd…
Data Analyst
ABOUT THE ROLE:
As a Data Analyst, you will be responsible for all kinds of analysis within the company. You will be in close cooperation with the stakeholders from all departments (Marketing, Product, Customer Success, Sales, Management, GTM etc.), helping us define their KPIs and come up with data…