Customer Success & Support Jobs in 2026
Customer success, customer support, technical support, and CX roles. Help customers succeed and grow.
System Dev Engineer III, AFT Platform Engineering and Services
The Amazon Fulfillment Technologies Support Team is looking for a Senior System Dev Engineer who will join the team which supports all software applications responsible for shipment, item availability, customer promises, shipment optimization and other functions related to fulfillment services proce…
Security Engineer II, Stores Application Security, SDO AppSec, Stores Security
In Amazon Stores, we ship some of the widest arrays of technology found at any company. From Amazon.com to world class machine learning pipelines, from digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.
As a Secu…
Manager, Security Engineering, Healthcare Security
At Amazon Healthcare Security (HealthSec), we are on a mission to make healthcare secure and easy. We are developing a patient-centric healthcare experience that is personal, transparent, and convenient. We are looking for a Senior Manager to lead a security engineering team.
As a Security Engineerin…
Partner Forward Deployed Engineer V, GenAI, Google Cloud
As a Generative AI (GenAI) Forward Deployed Engineer (FDE) at Google Cloud, you will be an embedded builder who bridges the gap between frontier Artificial Intelligence (AI) products and production-grade reality within partners for our customers. You will function as an innovator-builder, moving bey…
Capacity Management Lead, Forward Deployed Engineering, Google Cloud
The Capacity Management Lead, Forward Deployed Engineering is a critical operational role focused on optimizing the deployment, utilization, and well-being of technical talent across AI Tech Go-to-Market teams. Operating as an individual contributor, you will own the end-to-end matchmaking process, a…
Data Engineer II, AOP - RoW Central Data Engineer Team
The RoW Central Data Engineering team builds and operates the central data infrastructure backbone for Amazon's Rest-of-World (ROW) business operations, serving 5,000+ daily users across 14,000+ dashboards and 70,000+ daily data job runs. We run mission-critical systems including a centralized Amazo…
ICQA Escalation Specialist
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Operations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good. Whate…
Enterprise Solutions Architect, Solutions Architecture
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique ch…
Automation Engineer
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work…
Security Engineer, Compliance Penetration Testing
Amazon Stores Security is hiring a Security Engineer for our Application Security Compliance Penetration Testing (CPT) team.
In this role you will attack Amazon's services, applications, and websites to find security issues, and work directly with the owning technology teams to get them resolved. CPT…