Customer Success & Support Jobs in 2026
Customer success, customer support, technical support, and CX roles. Help customers succeed and grow.
Automation Engineer
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work…
Technical Solutions Engineer, Infrastructure, Compute, Google Cloud
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our te…
Security Engineer II, Security Incident Response Team (SIRT)
Amazon is seeking qualified Security Engineers to join our innovative, high energy Information Security team. In this role you will work within the Amazon Security Incident Response Team (SIRT).
SIRT Security Engineers respond to security events, conduct analysis of threats such as malware and intrus…
Solutions Architect, TMEGS (Telecom, Media, Entertainment, Game, and Sports), DE SA TMEGS
Do you like helping customers architect systems and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping Telecom, Media, Entertainment, Gaming & Sport Companies understand application architectures and integration approach…
Sr. Solutions Architect , AWS Industries India - GFS
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on busin…
Data Engineer , CXI/OIS Analytics , Ops Tech Solution Network Dev
Join the OIS/CXI Analytics team to build strategic data infrastructure powering Amazon's Operations Technology ecosystem. Our team provides critical data infrastructure support for OpsTech IT, enabling Amazon's global customer commitment. You'll work at the intersection of large-scale data processin…
Sr Data Engineer - Music DISCO, Music DISCO
Amazon Music is awash in data! To help make sense of it all, the DISCO (Data, Insights, Science & Optimization) team: (i) enables the Consumer Product Tech org make data driven decisions that improve the customer retention, engagement and experience on Amazon Music. We build and maintain automated s…
Senior Partner Solutions Architect, Business Applications
Application deadline: Aug 20, 2026
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own…
Forward Deployed Engineer, Generative AI, Google Cloud (English, Mandarin)
As a Generative AI (GenAI) Forward Deployed Engineer (FDE) at Google Cloud, you are an embedded builder who bridges the gap between frontier Artificial Intelligence (AI) products and production-grade reality within customers. Unlike traditional advisory roles, you will function as an innovator-build…
Forward Deployed Engineer III, Generative AI, Google Cloud
As a GenAI Forward Deployed Engineer (FDE) at Google Cloud, you will be an embedded builder who bridges the gap between frontier AI products and production-grade reality within customers. Unlike traditional advisory roles, you will function as an innovator-builder, moving beyond high-level architect…